What we will not claim
What the City requires, and what we require on top
What you will see advertised
“All our requirements are legally mandated for your pet's protection.”
What is actually true
Some of what we ask for is the law and some of it is us. Mixing the two up makes a house rule sound like a statute, which is a way of ending an argument you should be allowed to have.
The City's, for dogs: rabies, distemper, hepatitis, parainfluenza and parvovirus within three years, and bordetella within six months. That is the Boarding Kennel Regulation Act in the Administrative Code, and it applies to every boarding kennel in the five boroughs.
The City's, for every animal: proof of a current rabies vaccination, under the Health Code, or a veterinarian's letter where it is contraindicated.
The City's, about records: an animal's record — your details, an emergency contact, the dates, what was done and the vaccination proof — kept for twelve months from the last day of the stay.
Ours: FVRCP for cats. The temperament assessment before a first daycare day. Adult dogs in group play only. Your own food. None of those is law and none is presented as law.
Neither: we have no breed list, and no breed rule anywhere in this building comes from anybody.
What we do instead
If we ever tell you something is required and you cannot find it in the Code, push back. That is a fair question and the answer should be immediate.
The other nine
One argument in ten parts. Each is a sentence you might see advertised, and a plainer thing that is true at this lodge instead.
Are those dates free?
The calendar shows every night, for every suite class, with how many are left and what that night costs. Nothing is paid on this website: you pay when you collect.