Runs the lodge
Dana Whitfield
Dana has run this building since it opened. She does the assessments, writes the group lists every morning, and is the person who telephones you when something is wrong rather than leaving it for the discharge note.
The lodge
The team
Nobody on this page has a face.
Every member of staff below is shown by the thing their hands are doing at that moment, not by a portrait. A portrait invites a framed certificate on the wall behind it, and a uniform invites an embroidered badge on the chest in front of it, and this lodge prints neither. There is a whole page explaining the photographs on this site, including this one, if you want the fuller reasoning.
Overnight keeper
Marcus Oyelaran
Marcus is in the building from eight at night until half past six. He does the rounds at eleven, two and five, and he is the reason anybody here can answer the question about what happens at three in the morning with something other than a shrug.
Daycare and the yards
Priya Raghunathan
Priya builds the play groups. She is unusually willing to tell an owner that their dog does not enjoy group play, which is not a popular thing to say and is the reason the yards here are calm.
The cat room
Elena Sarkissian
Elena looks after the cat room and almost nothing else, which is deliberate: a cattery run by whoever is free is a cattery where the cats can smell dogs on somebody's sleeve.
The desk and the bookings
Nell Brody
Nell takes the bookings, chases the vaccination documents that never quite arrive, and knows which weeks are full four months out.
Are those dates free?
The calendar shows every night, for every suite class, with how many are left and what that night costs. Nothing is paid on this website: you pay when you collect.