Privacy

When you book, you upload a vaccination document from your veterinarian: a certificate, a health certificate, or a bill, receipt or signed letter that shows what was given and when.

A booking carries your name, e-mail address and telephone number, an emergency contact if you give one, your animal's name, species, breed, weight and any feeding or medication notes you write, your veterinarian's name and number if you name one, the dates of the stay, and the vaccination dates you enter on the form. It is kept as the record of the stay, in the same place the document's retention rule above describes, and for the same reason: the Administrative Code sets a record-keeping period for a boarding kennel, and this site keeps to it rather than to a shorter or longer period of its own choosing.

If your e-mail address is already on file, a booking made on this website does not change what we hold for you or your animal. There is no password on the booking form, so an e-mail address is not proof of who is typing, and the feeding and medication notes are what a keeper reads before giving your animal anything. Anything you send that differs from the record is attached to the booking instead, and the desk checks it with you when you arrive.

This form is protected from automated abuse by counting how many times an address has sent a request recently. That count is kept against the connection it came from, for a short time, purely to catch a burst of requests. It is not attached to your name or your booking, and it is deleted automatically rather than kept indefinitely.

It will not tell you your data is completely secure, because nobody can honestly promise that, and it will not describe an ordinary database connection with a marketing phrase borrowed from a bank. There is a whole page about that habit and why this site avoids it.