What we will not claim
There is no webcam, and we will not pretend there is
What you will see advertised
“Watch your pet live, 24/7, from anywhere in the world!”
What is actually true
You get a photograph of your animal every day. You do not get a live camera, and that is a decision rather than an omission.
A camera on a suite shows a sleeping dog for most of the day and an anxious one for the rest, and there is no way to tell from a phone in another time zone which of those you are watching.
A camera in a yard films other people's animals, other people's children at the gate and the staff, continuously, and somebody has to decide who may look at that and for how long.
And a feed that drops out on a Sunday evening produces a panic that lands on one keeper alone in a building with forty animals. We would rather that keeper was with the animals.
The honest summary is that a webcam is a marketing feature that reassures the owner and does nothing for the animal, and every facility that has one knows it.
What we do instead
Telephone and ask for the person who handled your dog this morning. You will get them, and you will learn more in ninety seconds than a camera would tell you in a week.
The other nine
One argument in ten parts. Each is a sentence you might see advertised, and a plainer thing that is true at this lodge instead.
Are those dates free?
The calendar shows every night, for every suite class, with how many are left and what that night costs. Nothing is paid on this website: you pay when you collect.