What we will not claim
The animals we cannot take, and why
What you will see advertised
“All pets welcome, no questions asked, same-day drop-off available!”
What is actually true
There is a short list, it is about circumstances rather than breeds, and every item on it is something we would rather you read now than find out at the desk.
An animal without the vaccination proof the City requires. Not our rule and not negotiable. The form tells you before you travel.
A bitch in season. For the fortnight it lasts, in a building with entire males in it. We will move the booking.
A dog that has bitten a person. We will talk to you about it, and the answer may still be no. It is the one thing about which we are not open-minded.
An animal that is unwell on arrival. A dog with a new cough, an animal with diarrhoea, anything that looks wrong. It goes to a veterinarian, not into a suite next to forty other animals.
Anything we have never boarded. Rabbits, birds, reptiles. We are set up for dogs and cats and being honest about that is better than improvising with your animal.
What we do instead
If your booking is refused you are not charged, and we will tell you which of the above it was in a sentence rather than leaving you to guess.
The other nine
One argument in ten parts. Each is a sentence you might see advertised, and a plainer thing that is true at this lodge instead.
Are those dates free?
The calendar shows every night, for every suite class, with how many are left and what that night costs. Nothing is paid on this website: you pay when you collect.